The rapid rise of generative AI is transforming how we work, but successfully navigating this shift requires more than just new technology – it demands a comprehensive strategy for managing organizational change. Microsoft is equipping customers with powerful tools to drive AI adoption through its Viva employee experience platform.
“Generative AI represents an incredible opportunity for organizations to boost productivity and ignite innovation, but realizing those benefits hinges on effective change management,” says Emil Henrico, CEO of ISSC Group. “Leaders need to focus on building employee skills, fostering open communication, and leveraging data-driven insights. Microsoft Viva provides a robust framework to support this transformation.”
Key to this approach is the general availability of the Microsoft Copilot Dashboard, which delivers privacy-protected insights across every stage of the AI journey. Enhanced analytics enable business leaders to understand adoption and impact, slicing data by department, team, or role. Integration with Viva Insights offers even richer custom reporting.
Microsoft is also centralizing learning experiences in the new Copilot Academy, featuring expert-designed paths to help employees master AI skills. Copilot Academy is available to all Copilot for Microsoft 365 customers at no extra cost via Viva Learning.
Driving awareness is critical as well. The Copilot Deployment Kit in Viva Amplify allows corporate communications teams to easily launch AI messaging campaigns, with pre-built templates and rich engagement analytics. Viva Engage will soon offer one-click setup of Copilot communities to grow organic conversations.
“Successful AI adoption is an ongoing dialogue,” adds Henrico. “Leaders must actively seek employee feedback to refine their approach. Microsoft’s new Copilot Impact survey templates in Viva Glint and Viva Pulse will help organizations stay aligned to workforce needs.”
By unifying collaboration insights, skill-building tools, and employee listening, Microsoft Viva empowers organizations to confidently navigate the AI revolution. The future of work is here – and with the right cultural groundwork, it promises remarkable things.
